Thursday, September 29

The Story

In my last post, I mentioned that I had a story about me and the scooter in the airport.

So a few years ago, I went to Houston for a weekend. Every time I travel, I go to my gate and get a gate tag to attach to SS (it's  pretty much a baggage claim ticket if u will - one piece (with a number) goes on the scooter and I have another (with the same number)). I roll down to the door of the plane, board and trust that the ramp people will take the scooter to the hold of the plane and I'll reverse the steps when I reach where I going. Well...

The plane landed in Atlanta and as usual when everyone had gotten off, I started making my way to the door and the air hostess said, "just a sec; ur scooter's not here yet." Ok. No worries. I'll just sit in front and wait; they must just be running behind. However many minutes later she started calling around to find out what was happening and that's when we found out that "I'm so sorry miss O'Brien but ur Scooter is still in Houston."

A wheelchair came for me and took me to the Delta office where I was asked to wait because the scooter would be on the next flight to Atlanta that was coming in an hour or two later. "Great"
  • Now I like traveling eh but when I'm on my way back to ATL, especially by the time I land, all I want to do is get home...GRRRRRR! The one silver lining was that it was about 11am; had it been late at night, I woulda be rhell pissed off.
So the time passed and a man walks in and said. "Good news. The flight just landed. Tell me what it looks like and I'll bring it for u". I described SS and handed him my gate tag. Half hour or so later he still hadn't come back. Atlanta airport is too big for its own good (if yuh ask me) but it eh dat big...I knew something was wrong. Sure enough he came back scooterless. Here's what happened:

  • Let's say I boarded in Houston at gate 12. My plane left and SS was still parked at the end of the jetway at gate 12. Meehknow when the delta agent realised it didn't go anywhere and knew that she had to get it to Atlanta but another plane landed to pick up people to go Phoenix from gate 12. Allyuh believe that it was then the ramp people decide to put the scooter on the plane at gate 12???? So I was sitting in Atlanta waiting for a scooter that was on its way to Phoenix. 
I eh go lie. When the man told me, I was so confused - wait...wha? no scooter? what u rhelly want me do now??? The delta agent in Houston couldn't stop apologising. They gave me the wheelchair (I said thanks but I cannot use a chair at all so it was of little use) and at 9pm that night, a driver appeared with my scooter. I got money, I got apologies and I got (even though I had to ask for them) miles.

Luckily that was the only bad experience I've ever had and hopefully I'll never have to go thru anything like that again.

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